We’re committed to your privacy. We’ll always keep your data safe and secure. This policy defines what information we collect about you and how we use it.
Last Updated: 8 May 2023
Our website address is: https://pynespreserves.ie
We do not sell our products online therefore our website is dedicated to promoting our preserves.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” – small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
If you have signed up to our mailing list we will send you monthly newsletter updates by email, you can unsubscribe at any time from our mailing lists.
We use the Device Information that we collect to help us screen for potential risk (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Additionally, we use Device Information to:
– Communicate with you;
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We do not, and will not, sell any of your personal data to any third party – including your name, email address or telephone number collected through Contact Form. We do not share your details with third parties for any other purpose.
We use Cookies and similar tracking technologies to track the activity on Our Site and store certain information. Tracking technologies used are tags, web beacons and scripts to collect and track information and to improve and analyse Our Site.
DATA MEASUREMENT
This Website uses below trackers to measure traffic and analyse User behaviour with the goal of improving the Service. The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualise and personalise the ads of its own advertising network.
Personal Data processed: Cookies and Usage Data.
Place of processing: Ireland – Google Privacy Policy
HEAT MAPPING AND SESSION RECORDING
Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyse web traffic and keep track of User behaviour. These services may record sessions and make them available for later visual playback. We use “Hotjar”.
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.”
Hotjar Privacy Policy
MANAGING CONTACTS AND SENDING MESSAGES
This type of service makes it possible to manage a database of email contacts to communicate with the User through the newsletter. You can subscribe our mailing lists to receive updates about our work and give your consent to be notified about special offers and new products. We use Mailchimp a third party email platform, to share insights.
Mailchimp (The Rocket Science Group, LLC.)
Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC. Mailchimp uses email tracking. Email tracking tells us when you opened an email and what links you clicked on. We use this information to improve our communications, and include general information such as open and click-through rates to inform communications planning and reporting.
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
Pyne’s Preserves is committed to respecting your privacy. Your data may be held within third-party platforms which we use, e.g. Google Analytics, Hotjar and Mailchimp. All of these platforms have published up to date privacy policies to comply with the GDPR.
You have the following rights with respect to your personal data:
- You have the right to know why your data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
This policy was revised on 8th May 2023 . Any subsequent changes to our policy will be posted to the website and, where appropriate, sent via email. This privacy policy relates solely to this Website, if not stated otherwise within this document.